Designing intranet structures – using system maps (Part 2)

This post details the first step towards designing or re-designing your intranet – the system map. This map will define your intranet domains and give the first overall view of the domains that make up your intranet and the things that go in them.

Before any system map can be compiled it is important that in depth user and stakeholder research is carried out as well as a content inventory (see Content Value Analysis). The analysis of these activities will contribute towards populating the system map.

Designing intranet structures – An Overview (Part 1)

This is the first of a series of posts exploring a methodology for creating the best possible intranet structure based on research and iterative conversations with users and stakeholders. This post gives an overview of the methodology and subsequent posts will explore parts of the methodology in more depth.