…statistics of course.
It has been said that the worst liar is the one who lies to himself. Web stats makes this easy. So what are the ways that we can fool ourselves?
Archive for the 'Uncategorized' Category
Do you really know what your users think? Part 2 – Lies, damn lies and…
October 26, 2014Do you really know what your users think?
October 5, 2014
Even well resourced organisations with wonderful, rich websites can struggle with this question. They spend time and money on sophisticated web stats software and user research and feel that through this they have got a handle on what their users think when, in actual fact, they could be off the mark by several magnitudes. Why might this be true?
The Lean Intranet – Part Two: Intranet 1.0
May 6, 2009The second part of a three part series of articles on the Lean Intranet, where I discuss how a robust Intranet 1.0 might be achieved, is now available on the FUMSI website.
If you have any comments I’d be grateful if you could post them here.
