Posts Tagged ‘intranet structure’

Dis/integrate your intranet for a better user experience (Part 2)

October 7, 2012

 In Part 1 of this post I discussed how we could do away with the traditional homepage altogether and restructure an intranet with the focus being on the My Stuff section. In this approach the My Stuff section will not only contain personal data and tasks such as salary details and booking time off but also a personalised view of relevant content held in the other sections. Of course the question then arises of how this might be done. I am going to suggest some approaches but I’m hoping that this post might start a conversation and other, probably better, ideas as to how My Stuff might be made to work will be suggested. The probability is that no one solution will work perfectly but then again we shouldn’t be looking for perfection. If we only make 50% of the content users regularly need easily available in My Stuff then we will have saved out users a massive amount of time and frustration

Let’s start with a very low tech approach…

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Dis/integrate your intranet for a better user experience (Part 1)

October 2, 2012

There’s a conference being held in a few days and one of its features is Do you have the best intranet homepage? This got me thinking and I had a look at some sample homepages from ‘award winning intranets’ and, to be honest, I  felt vaguely depressed.  It took me a while to figure out why, which I did with the help of one of Jakob Nielsen’s posts from a few years ago. It showed a composite image of ten intranet homepages which showed a strong commonality and the most recent ones don’t look much different.

It has been claimed that the homepage reflects the whole intranet, if that is so then all intranets are overly complicated and stuff content packages that have no relevance to each other into a big bag labelled ‘intranet’.

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Designing intranet structures – Mapping and continually improving your intranet (Part 5)

August 5, 2011

In this fifth and final post on Designing Intranet Structures I’ll be looking at what should happen once you have agreed the structure of your new or re-designed intranet with your users and stakeholders – mapping and continuously improving your intranet.

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Designing intranet structures – defining and re-defining your intranet structure (Part 4)

July 31, 2011

In Part 3 I discussed how the design of URLs can play a big part in forming the initial structure of your new or re-designed intranet. In this post I’ll explain how users and stakeholders can contribute to defining the structure, why iteration is the key to a good intranet structure, why content is important and why thinking of the future is important.

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Designing intranet structures – Designing your URLs (Part 3)

June 19, 2011

In all of the posts and articles I’ve read about intranets I’ve never heard much mention of URL design yet this can be a key approach in designing your intranet and will also permanently help your users in finding the content they need. If you’re worried that this might sound a little complicated don’t be.  The approach I’m proposing in this post is simple and low tech.

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Designing intranet structures – using system maps (Part 2)

May 15, 2011

This post details the first step towards designing or re-designing your intranet – the system map. This map will define your intranet domains and give the first overall view of the domains that make up your intranet and the things that go in them.

Before any system map can be compiled it is important that in depth user and stakeholder research is carried out as well as a content inventory (see Content Value Analysis). The analysis of these activities will contribute towards populating the system map.

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Designing intranet structures – An Overview (Part 1)

May 7, 2011

This is the first of a series of posts exploring a methodology for creating the best possible intranet structure based on research and iterative conversations with users and stakeholders. This post gives an overview of the methodology and subsequent posts will explore parts of the methodology in more depth.

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